Refund Policy for Mother Of Pandas Art
Thank you for supporting my small art business! I want you to love your purchase, so please read my refund policy carefully.
Returns
Eligibility: Items may be returned within 30 days of receipt, provided they are in their original condition and packaging.
Exclusions: Custom or personalized artwork, sale items, and or digital custom orders are non-refundable.
Process
1. To Request a Return: Contact me at [email protected] within 30 days of receiving your order to initiate a return.
2. Return Shipping: You are responsible for the cost of return shipping unless the item is damaged or incorrect.
3. Condition: Please ensure that the item is securely packaged to prevent damage during return shipping.
Refunds
Processing Time: Once I receive your return, it will be throughly inspected and then I will notify you of the status of your refund. Refunds will be processed within 3-5 days.
Method of Refund: Refunds will be issued to the original payment method used at checkout.
Damaged or Incorrect Items
If your item arrives damaged or is not what you ordered, please contact me within 7 days of delivery for a replacement or refund.
Contact Me
If you have any questions about my refund policy, please reach out to us at [email protected].
Thank you for supporting my small art shop!